Leadership Communication Series: Developing Self-Awareness, Accountability, and Leadership Mindset

Learning Objectives

• Differentiate between Above the Line and Below the Line leadership behaviours.
• Recognize common triggers that contribute to reactive thinking and behaviour.
• Identify personal patterns that impact workplace relationships and performance.
• Apply strategies to move from reaction to intentional response.
• Strengthen accountability, emotional intelligence, and self-leadership skills.
• Develop greater awareness of how mindset influences workplace outcomes.

Instructor

Jessie Sousa, B.Comm., Certified Coach

Instructor Biography

Jessie Sousa is a certified coach, facilitator, and creator of The Ripple Rewired, a leadership and personal development platform focused on helping people cultivate greater self-awareness, strengthen communication, and lead with intention. Drawing on her background in leadership, communication, coaching, and adult learning, Jessie delivers engaging workshops that blend practical workplace skills with meaningful personal insight. Her areas of expertise include leadership development, communication, emotional intelligence, conflict resolution, and mindset. Known for her relatable storytelling and interactive facilitation style, Jessie helps participants move beyond theory and into real-world application. Whether working with leaders, teams, or emerging professionals, her goal is to create learning experiences that inspire lasting growth, stronger relationships, and greater confidence in navigating workplace challenges.